SCORM Compliant Package-UEEEL0004 Carry out basic repairs to electrical components and equipment 22477VIC The kit also includes instructions

The kit also includes instructions regarding evidence-gathering tasks (where applicable)

Units of competency ICTICT819 Lead analysis of information and communications technology business strategy ICTTEN824 Manage network testing strategies ICTICT818 Develop knowledge management strategies ICTTEN817 Plan transmission networks ICTICT822 Manage automated ICT system applications ICTTEN823 Manage voice

Core units BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBWHS211 Contribute to health and safety of self and others FNSINC311 Work together in the financial services industry Elective units FNSACC323 Perform financial calculations FNSFLT212 Develop and use savings plans FNSFLT213 Develop knowledge of debt and consumer credit BSBTEC302 Design and produce spreadsheets If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

procedures and programs Elective units BSBHRM529 Coordinate separation and termination processes Group A BSBWHS521 Ensure a safe workplace for a work area Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-UEEEL0004 Carry out basic repairs to electrical components and equipment 22477VIC The kit also includes instructions* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.