Session Plan-MSS402051 Apply quality standards PMA Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements BSBSUS301 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system If you require RPL Kits with comprehensive benchmarking

Core units BSBPMG415 Apply project risk management techniques VU22456 Apply structural and construction technology to the design of commercial buildings VU22455 Apply structural/construction technology to the design of residential buildings CPCCWHS1001 Prepare to work safely in the construction industry VU22457 Comply with relevant legislation in the design of residential buildings VU22465 Provide design solutions for residential and commercial buildings VU22461 Integrate services layout into design documentation VU22460 Design sustainable buildings VU22458 Comply with relevant legislation in the design of commercial buildings VU22454 Undertake site survey and analysis to inform design process VU22466 Integrate digital applications into architectural workflows VU22459 Design safe buildings BSBSMB404 Undertake small business planning VU22464 Select construction materials for building projects VU22463 Produce preliminary and working drawings for commercial buildings VU22467 Present architectural designs VU22468 Manage architectural project administration VU22469 Undertake complex architectural projects VU22470 Conduct

Session Plan-MSS402051 Apply quality standards PMA Units of competency SITTIND001 SourceOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these