Learner Guide-RIICTT302D Conduct impact moling, ramming and augering BSB Units of competency HLTAHA005 Support

Units of competency HLTAHA005 Support the delivery and monitoring of physiotherapy programs for mobility HLTAHA003 Deliver and monitor a client-specific physiotherapy program * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC038 Produce and serve food for buffets SITHCCC042 Prepare food to meet special dietary requirements SITHKOP010 Plan and cost recipes SITXFSA007 Transport and store food SITXWHS006 Identify hazards

Units of competency FNSFMK514 Complete confirmation and settlement processes FNSFMK411 Perform reconciliations FNSFMK521 Analyse financial markets and information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOT2219 Use hand-held tools FWPCOT3204 Prepare and interpret sketches and drawings FWPCOT3290 Apply knowledge of timber properties

Learner Guide-RIICTT302D Conduct impact moling, ramming and augering BSB Units of competency HLTAHA005 SupportOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce