aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
roller and spray CPCCPD3024 Apply paint by spray CPCCPD3025 Match specific paint colours CPCCPD3026 Apply stains and clear timber finishes CPCCPD3027 Remove and apply wallpaper CPCCPD3028 Apply decorative paint finishes CPCCPD3030 Apply protective paint coating systems CPCCPD3031 Work safely with lead-painted surfaces in the painting industry CPCCPD3035 Prepare uncoated surfaces for painting CPCCPD3036 Work safely to encapsulate non-friable asbestos in the painting industry CPCCWHS2001 Apply WHS requirements
data and internet protocol network solutions ICTSUS812 Lead applied research in ICT sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)
implement and test enterprise communication solutions ICTNWK562 Configure internet gateways If you require RPL Kits with comprehensive benchmarking
Session Plan-FWPCOT3277 Sharpen cutters in head using a profile knife grinder Session Plan aggressive or abusive customers SIRXCEG009Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these